FaktorTel Wholesale - How It Works.
If you are considering signing up for FaktorTel wholesale it is important you know how
it works. The following examples will show you how you can use FaktorTel wholesale call
and line rates in your business. Additionally you may even use FaktorTel wholesale to
back-end your own VSP or even run your own VSP.
How can I connect to FaktorTel Wholesale?
To connect to FaktorTel wholesale you can use either:
1. An IP PBX like Asterisk (www.asterisk.org) OR you can use other PBX's such as Cisco Call manager or IP enabled Siemens units along with other brands which support the SIP or IAX protocols.
2. Multiple SIP phones. - You can connect 1 or more SIP phones to your wholesale connection directly.
When a call is made how does it get to the right person?
When a call is made from your PBX or phone connected to FaktorTel wholesale the call will
be passed to FaktorTel, FaktorTel will then send your call to the closest point of presence
we have to the area you are calling and then pass that call to a local carrier where the call will then be sent to the house or premesis you are calling.
All of this happens in about 1 second or less and is a pretty seemless process. All you have
to do is place the call and FaktorTel takes care of the rest.
How am I billed for FaktorTel Wholesale?
All FaktorTel Services are Pre-Paid, including FaktorTel Wholesale. When you signup for your FaktorTel wholesale account you will be provided with a FaktorTel number and Password you can use to prepay your account in the members area.
Post-Paid: To keep our rates competative FaktorTel is a prepaid only system, this allows us to maintain good relationships with local carriers and guarantee's quality call connection.
How long does it take?: On verified Wholesale accounts, once you add credit it will be credited to your account within 1 minute or less.
Do I need to purchase lines to send and receive calls?
No, there is no requirement to purchase telephone lines from FaktorTel to make calls. Simply pass your calls through to FaktorTel and our equipment will handle the rest. The FaktorTel infrastructure is able to handle a very large volume of simultaneous calls and is able to be sectioned off for customers with special circumstances.
Diallers and Call Centers
Do you allow diallers and call centers?, Yes we do. If you are looking at dialling more then 100 simultaneous lines at once please inform us so we can modify your account accordingly. It only takes a few minutes.
Network Diagram.
The following network diagram shows your equipment "Customer Equipment" connecting to the
FaktorTel service through our server cluster. All calls placed through your equipment will be
sent through the FaktorTel network and out of the PRI termination points we have physically sitting
inside data centers across the country.
